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1. If I pay the fine online, will I get the receipt?
Answer: Yes, on successful payment, receipt is issued immediately. The receipt can be downloaded or printed.
2. I have received an SMS to visit the site and pay fine. How do I proceed?
Answer: Go to the eCourts web portal and click on the virtual courts link. Select the state; a screen with different search options will be provided. You can search your case using any one option. Once you locate your case, click the 'view' link for case details and next step. As next step, you may proceed to pay fine or you may request to contest. OTP verification is required in either case.

If you choose to pay the fine, you will be directed to the payment gateway through ePay for further processing. Receipt will be provided on successful transaction.

If you choose to contest the case, you will be given the physical court name and the date for the case.

(Virtual Courts > State > Search Case (Mobile no/ CNR no/Party name/Challan or Vehicle no) > View > Pay Fine/ Request to Contest > OTP verification > payment/transfer to court > acknowledgement)
3. I don't want to pay the fine online. Can I transfer the case to court?
Answer: Yes, the case can be transferred to court. Search your case using any one of the search criteria- mobile no, CNR no, Party name, vehicle/challan no. Click on 'View' link in the case information; detailed challan is displayed. Select 'I wish to contest the case' radio button. The system will prompt for OTP verification. On successful verification, submit button will be displayed. Fill in the desired information and click 'Submit'. An acknowledgement message will displayed along with the court name and date assigned for your case.

(Virtual Courts > State > Search Case (Mobile no/ CNR no/Party name/Challan or Vehicle no) > View >Request to Contest > OTP verification > Acknowledgement)
4. My phone number in the challan is incorrect, but I want to pay the fine/request to contest. What is the procedure?
Answer:  If mobile number is incorrect you may choose option of payment/ request to contest using engine and chassis number instead of OTP verification. The system will verify the engine and chassis number from RTO data. On successful verification, you can proceed for the next step.

(Virtual Courts > Court > Search Case > View > Pay Fine using Engine and Chassis no/ Request to Contest using Engine and Chassis no> OTP verification > payment/transfer to court>acknowledgement)
5. I have paid the fine, but didn't receive acknowledgement/ receipt. What can be done?
Answer: This can happen when payment success cannot be verified by the system. In such cases, access the case details from the virtual court site. Click on the 'view' link and then click 'Reprint'. You can reprint/ view the receipt after OTP verification.
(Virtual Courts > Court > Search Case > View >Reprint> OTP verification >Acknowledgement)
6. I have lost the online fine payment receipt. Can I download it again?
Answer: Yes. Access your case details through search menu. The status of the case is now 'Paid'. Click on the 'view' link and then click 'Reprint'. You can reprint/ view the receipt after OTP verification.

(Virtual Courts > Court > Search Case > View >Reprint > OTP verification >Receipt)
7. If I request to contest the case, how will I know in which court the case is transferred?
Answer: When a user chooses 'Request to Contest' option, the acknowledgement message displays the assigned court and date for the case.
8. How to view my summon?
Answer:  A Summon can be viewed only after user initialises payment or requests to contest. Once OTP is verified, user can see a link 'Click here to view summon'. Click the link to view summon.

(Virtual Courts > State > Search Case (Mobile no/ CNR no/Party name/Challan or Vehicle no) > View > Pay Fine/ Request to Contest>OTP verification>Click to view summon link)
Terms and Conditions :
The web site vcourts.gov.in is designed and developed by National Informatics Centre under the e-Courts project for the e-Committee, Supreme Court of India. Payment APIs are shared by the High Courts and Government Finance Departments of the respective states. In case of any issues during or after payment, user may contact the respective Subordinate Court, High Court or Finance and Treasury Department of the individual State. Neither e-Committee nor National Informatics Centre will be responsible in any way for non-payment, non-receipt, issue that may arise while paying the amount online for any kind of payments made through this portal. Though all efforts have been made to ensure the accuracy and correctness of the contents on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with the authorities concerned of District Court or High Court. In case of any variance between what is stated in this website and that contained in the relevant Acts, Rules, Regulations, Policy, Statements, etc., the latter shall prevail. Under no circumstances, neither e-Committee nor High Court nor National Informatics Centre will be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the help of this website. These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India only.
Privacy Policy :
We do not sell or share any personally identifiable information volunteered on the Virtual Courts website to any third party (public/private). Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Virtual courts site gathers certain information about the user, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We do not attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
Refund and Cancellation Policy :
Virtual courts are governed by rules and procedures of the respective High Courts as such cancellation or refund of any money paid or otherwise, is bound by rules of the respective High Courts.
Hyperlinking Policy :

At many places in this website, you will find links to other websites/portals. These links have been placed for your convenience. e-Committee Supreme Court of India is not in any way responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

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Content reviewed and updated on: 24 May 2024

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